Payment Policy

 

Payment Policy – Jade-Poppy

At Jade-Poppy, we strive to make your shopping experience safe, secure, and seamless. Please read the following terms regarding payments on our website.


1. Accepted Payment Methods

You can pay for your orders on Jade-Poppy.com using the following methods:

  • American Express
  • Google Pay
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

All payments are processed in USD.


2. Payment Security

Your security is our top priority. All transactions are processed over a secure, encrypted connection, ensuring that your payment information is protected. We do not store your full payment details on our servers.


3. How Payments Work

  • Once you place an order, you will receive an order confirmation email immediately.

  • Please review your order carefully. If any information is incorrect, contact us as soon as possible.

  • Payments will be authorized and processed at the time your order is placed.


4. Payment Changes

Jade-Poppy reserves the right to update, modify, or change payment methods or terms at any time. Any changes will be reflected immediately on this page.


5. Post-Purchase Communication

After your payment is processed, you will receive emails regarding:

  • Order confirmation

  • Shipping notifications

  • Refunds or adjustments (if applicable)


6. Questions or Concerns

Do you have any questions or comments? We're happy to help! Contact us using the information below:

Brand Name: Jade-Poppy 
Email Address: support@jade-poppy.com 
Phone Number: +16023142680
Business Address: 3301 N Litchfield Rd suite 700, Goodyear, AZ 85395, United States

Customer service opening hours:

Tuesday to Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 04:00 PM
Sunday & Monday: Closed

We typically respond to emails within 24 hours on business days.